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SAP is a transactional system with a direct financial impact. 

 

 

Integrated it:

 

•  Provides immediate, real-time updates of critical information
 
•  Is designed to support a company’s global business operations.

 

 

For a SAP implementation to be successful, you have to get the people, the system and the data ready. 

 

 

That's what we do:

 

•  We implement and support SAP

 

•  We work with the users, helping them to accept and adjust to the changes
 
•  We train the users enabling them to do their jobs.

 

 

What do we mean by “get the people ready”?

 

•  We need to ensure that employees are happy and comfortable when moving away from one system and towards a another (SAP).

 

•  We like to follow the saying ‘happy employees are productive employees’.

 

 

When people are happiest in their work environment they are likely to:

 
1.  Be more committed, this largely involves trust and loyalty towards the organisation
 
2.  Contribute more to the organisation in terms of extra effort
 
3.  Fit into the organisation’s culture comfortably

 

 

The above mentioned factors together with the correct training and guidance, will allow employees to feel:

 

Motivated

To use the new system

To change their work habits

To learn

 

Competent

That, through training, they have acquired the necessary skills to use the new system. 

 

Confident

That the organisation (and their managers are) serious about the system

In themselves, that they are able to deliver their tasks successfully

 

 

Ensuring that employees are ready by following the above only means a successful implementation and way of working to follow.

 

 

Our three Service Tools are:

 

1.  10-day Behaviour-based SAP Health Check (Herman to review)
 
2.  SAP in Seven Days Training (Herman to review – his concept)
 
3.  SAP in Seven Hours (SAP for Managers) Training(Herman to review – his
     concept) 
 

In the SAP implementation and support lifecycle, we recommend a Continuous Business Improvement (CBI) intervention, called a health check, between six and 18 months after go-live, and regularly there after.

 

At Dr HB Prinsloo Consulting we have formalised our CBI approach with our Behaviour-based Analysis methodology.  During a 10-day quick-hit analysis we use standard SAP reports and table dumps to generate a findings report that highlights improvement opportunities in the three areas that we focus on, namely, People, Processes and Systems. 

 

 

The issues typically involve:

 

•  People: training / remedial training needs, individuals performing below par on the system, productivity issues.
 
•  Processes: processes not being understood or not being followed either in the system or in the business, processes that can
   be optimised.
 
•  Systems: post-SAP upgrade standard functionality that can replace z-programs, configuration improvements.
 

Our 10-day quick-hit analysis generally pays for itself with bottom line savings or increased revenue resulting from our findings.  We are not only able to find your problem areas; we also have the specialist skills to resolve the People, Process and system issues found during the health check.

 

 

We have helped companies with the following issues:

 

 

People:

 

•  Buyers not buying and expediting optimally

 

•  Sales staff lacking in specialist industry knowledge

 

 

Processes:

 

•  Internal transfer of stock (what industry?)

 

•  Balance sheet provisions (what industry?)

 

•  Product innovation in a meat packing company

 

 

Systems:

 

• Stock Write-offs in a fast moving consumer goods (FMCG) factory

 

• Demurrage in a confectionery factory

Alternatively, we can arrange a meeting to discuss your areas of concern, log onto your system and show you how we go about doing our 10-day behaviour-based analysis of your SAP system.

 

We have two payment options, one where the client pays for our analysis on a time and materials basis and the other where the client pays nothing initially but we take 30% of all the projected bottom line savings and revenue increases that result from our findings during – and recommendations from – our 10-day analysis.

 

How do you know if you need a SAP Health Check?

If you answer YES to two or more of the following questions, you may be in need of a Dr HB Prinsloo Consulting 10-day Behaviour-based SAP Health Check.  The value of such a health check will far outweigh the cost of the 10-day intervention.

 

•  Do you need a 10-day Behaviour-based SAP Health Check?

 

•  Has your organisation recently implemented SAP?

 

•  Do you have management pressure, interdepartmental friction or blaming about operational issues such as rising stock levels,

   stock outs or customer complaints?

 

•  Do you hear employees blaming SAP for an operational issue or stating that SAP is not working at least once a week?

 

•  Do you feel that your organisation is running an under performing SAP instance?

 

•  Do you feel that your staff members are not using your SAP system optimally?

 

•  Do you feel that your SAP implementation did not realise much tangible bottom line value?

 

•  Do your stock/inventory values keep on increasing?

 

•  Are many of the operational issues and business inefficiencies being blamed on SAP?

 

•  Do your customers feel they are not receiving a better service?

 

•  Do you feel that your logistics have not become more efficient or cost effective?

 

•  Are your IT costs still increasing?

 

 

 

Why are you experiencing the problems?

 

Often an organisation that has gone through an Enterprise Resource Planning (ERP) implementation finds itself unable to reap all the anticipated business benefits, possibly because of the way the organisation applies the ERP technology and business processes. 

 

 

This can result in potential hidden costs being incurred due to:

 

•  Silos in an organisation or ERP system (for example, materials management,
   production planning, sales & distribution, finance, etc.) mean that data is not
   processed, collected or interpreted in an integrated way.  Managers may not
  know how to use standard reporting functionality in SAP to enable them to draw reports and drill down into the reports for more detail.
 
•  Management is convinced that data reports need to be downloaded into software like Hyperion or Excel in order to develop
    presentable reports.  In many cases the data presented in the ERP system is sanitised and management gets a customised
    reporting view to base their far-reaching management decisions on.
 
•  Problems are kept within pockets in the organisation and cannot be addressed by management who remain unaware of the
    issues until their proportions are gigantic.
 
• People within the business are not skilled in identifying and interpreting the data that they work with.

 

 

Our 10-day analysis of a SAP system has two main variants:

 

1.  Open-ended SAP health check and problem identification
 

     We extract and analyse all SAP standard reports and identify cost, operational and organisational “red flags”.  We then

     investigate these areas to solve configuration, process and people issues, which will add real bottom line value to a business. 

     Many of the potential benefits identified can be implemented rapidly, and generate enough bottom line value within weeks to

     cover the cost of the analysis.

 

2.  Specific root cause analysis in your SAP system
 

     If your organisation has specific operational problems to solve, for example, stock management, debtor management,

     shrinkage, we can focus on your data and supplement this with behavioural and process observation.  This will result in

     practical, rapidly implementable and bottom line value adding solutions to your problems.

 

 

Some of the value opportunities we regularly find and implement are:

 

•  A reduction in stock/inventory value
 
•  An increase in service levels
 
•  A reduction in operating costs
 
•  An improvement in data integrity and discipline within SAP.

 

It is important to note that all the value is achieved using standard SAP management tools and reports.  The improvement can be measured daily and is sustained, once achieved.

 

Dr HB Prinsloo Consulting’s Retainer-based monthly SAP Health Check.

 

 

We can spend a fixed period each month analysing and comparing the status of your SAP system and business using our Behaviour-based SAP Health Check methodology and can either:

 

1. Do an analysis of the whole system
 
2. Agree certain areas with you/the client that we will monitor and report on monthly.
 

SAP in 7 days is new and innovative scenario-based training that covers 20% of the transactions employees will use 80% of the time.

 

The training begins with an overview session that lays the foundation for the next 6 days of training. Days 2 to 7 comprise hop-on / hop-off training that requires trainees to attend on the days the training is relevant to their role within the SAP end-to-end process.

 

 

SAP in 7 days will benefit your organisation by:

 

•  Giving trainees the opportunity to
 
•  Put the SAP transactions they are required to perform
   on a daily basis into a wider context, which requires
   them to understand ‘who’ performs ‘what’ transactions
   ‘when’
 
•  Understand where they fit into the SAP end-to-end
   process
 
•  Linkingall the functional areas to achieve enterprise-
   wide operational efficiencies within an organisation
 
•  Ensuring that trainees are comfortable about working

   on the new system when SAP goes live!

 
 

An example of the structure of SAP in 7 days is:

 

Day

Component

Module

Duration

 

 

 

1

Overview

All modules

0.5 Days

HR (Manage Human Capital Management)

HR

0.5 Days

 

2

Manage and Lead Enterprise

FI/CO

1 Day

 

3

Resource to Product

PP

1 Day

 

4

Order to Cash

SD

1 Day

 

5

Manage Operational Reliability

PAM

1 Day

 

6

Procure to Pay

SCM

1 Day

 

7

Month-end Process

FI/CO

1 Day

 

 

Knowing how difficult it is for Managers to attend seven days of training (SAP in 7 days), we have designed SAP in 7 hours to help Managers learn enough about the basic processes and transactions within SAP for them to manage their departments successfully in just one day.

 

 

The SAP in 7 hours training has been structured as follows:

 

•  SAP Navigation i.e. how to work through the system
 
•  High-level Process Overview
 
•  SAP Finance/Controlling (FI/CO) Process
 
•  SAP Supply Chain Management (SCM) Process
 
•  SAP Production Planning (PP) and FI/CO Process
 
• SAP Product Availability Matrix (PAM) Process
 
•  Reconditioning (RECO) Process